Sidekick for Automotive
Keep the vehicle, customer, appointment, work, parts, and payment on one visit.
Coordinate service booking, phone calls, vehicle and customer context, estimates, work status, inventory, payment, and future maintenance reminders.
Start with Sidekick for Automotive
Where the day gets stuck
Vehicle history separated from customer communication
Parts and work status unclear
Your Sidekick product recipe
Deep apps, connected around the way this business works.
Service operations
Sidekick Appointments
Make it easy to book and easier to run the day.
CommunicationsSidekick Voice
Business calling with real phones and real help.
Customer growthSidekick CRM
Know every customer. Move every opportunity.
Business operationsSidekick ERP
Finance and operations on the same record.
Money and commerceSidekick Payments
Take payment wherever the work happens.
Money and commerceSidekick Commerce
Sell across channels without splitting inventory or customers.
Who gets value
Different roles, one operating record.
Sidekick gives each person a focused way into the same customer, work, and financial context.
- 01Advisor manages customer communication
- 02Technician sees approved work
- 03Parts and finance reconcile the visit
Workflow 1
book the right service visit
A practical Sidekick workflow that helps the team book the right service visit.
- Identify customer and vehicle
- Capture concern
- Estimate time and resources
- Confirm appointment
Workflow 2
approve additional work
A practical Sidekick workflow that helps the team approve additional work.
- Record findings
- Prepare clear estimate
- Request customer approval
- Update work and parts
Workflow 3
finish the visit and preserve the relationship
A practical Sidekick workflow that helps the team finish the visit and preserve the relationship.
- Confirm completed work
- Take terminal payment
- Issue records
- Schedule future reminder
Sidekick AI in the work
Useful actions, grounded in the operating record.
- Summarize vehicle interactions
- Draft approval explanations
- Recommend maintenance follow-up