Sidekick for Fitness and Wellness
Keep every class, coach, member, and payment moving together.
Coordinate classes, one-to-one appointments, memberships, waivers, reminders, payments, and member relationships from first inquiry through renewal.
Start with Sidekick for Fitness and Wellness
Where the day gets stuck
Manual membership follow-up
Low visibility into member history
Your Sidekick product recipe
Deep apps, connected around the way this business works.
Service operations
Sidekick Appointments
Make it easy to book and easier to run the day.
Customer growthSidekick CRM
Know every customer. Move every opportunity.
Money and commerceSidekick Payments
Take payment wherever the work happens.
Money and commerceSidekick Commerce
Sell across channels without splitting inventory or customers.
Customer growthSidekick Sites
Publish the front door to the business you already run.
Who gets value
Different roles, one operating record.
Sidekick gives each person a focused way into the same customer, work, and financial context.
- 01Coach sees client goals
- 02Front desk manages attendance
- 03Owner monitors retention signals
Workflow 1
convert a trial class into a membership
A practical Sidekick workflow that helps the team convert a trial class into a membership.
- Capture the booking
- Record attendance
- Send the right offer
- Start recurring billing
Workflow 2
manage a coach schedule change
A practical Sidekick workflow that helps the team manage a coach schedule change.
- Identify affected sessions
- Offer replacement times
- Notify members
- Confirm the revised roster
Workflow 3
recover an at-risk member
A practical Sidekick workflow that helps the team recover an at-risk member.
- Detect reduced activity
- Review member context
- Assign coach outreach
- Track the response
Sidekick AI in the work
Useful actions, grounded in the operating record.
- Flag declining attendance
- Prepare renewal outreach
- Recommend the next suitable class