Customer history and notes
More self-serve bookings
Sidekick Appointments · capability
A prepared service day
Help the team see who is coming, what they need, and what should happen next.
Inside this capability
Specific tools, connected to a measurable operating result.
Intake forms and preferences
Fewer gaps and missed appointments
Waitlists and recurring appointments
Staff start with the right customer context
Utilization, revenue, and follow-up reports
More self-serve bookings
How the work moves
A cancellation fills itself
Sidekick applies policy, alerts the waitlist, and offers the opening without a phone tree.
- 01Receive cancellation
- 02Apply the policy
- 03Offer the time to the waitlist
- 04Confirm the replacement booking
Continue through Sidekick Appointments
A booking experience customers finish
Make service, staff, location, availability, and policies easy to understand.
See it in your operation