Native Sidekick Voice calling
Answer calls without hunting for a tab
Sidekick Desktop · capability
Work at the edge of the workspace
Keep high-frequency actions available while using other applications.
Inside this capability
Specific tools, connected to a measurable operating result.
Actionable notifications
Open the right Sidekick record from a notification
Global shortcuts
Keep desktop updates secure and automatic
Deep links into customer and work records
Answer calls without hunting for a tab
How the work moves
Answer with customer context
A desktop call notification opens the matched customer record without breaking the conversation.
- 01Receive the call
- 02Resolve caller context
- 03Open the Sidekick record
- 04Capture follow-up
Continue through Sidekick Desktop
Managed continuity
Preserve identity and update state across the native and web experience.
See it in your operation